EXCHANGES & RETURNS

Exchanges

Exchanges are accepted within 14 days following the reception of your order.

The products must imperatively not have been worn nor washed, they must have been put back in their original package with their original label, to which is added a package covering each product in its entirety. They must not display any signs of use and must be returned along with their accessories.

Customized products, which are made-to-order, can not be returned or exchanged.

Here is how to proceed to return items:

1. Find your invoice or order number

2. With one of these number, contact our customer service at eshop@lemontsaintmichel.fr and detail the product(s) concerned as well as the product(s) desired in exchange.

3. Products must be in their original condition: pack them.

4. Send your package, if possible with a carrier that has a loss and/or damage warranty such as Colissimo or Chronopost. We do not accept COD (Collect On Delivery) deliveries

Returned items must be sent to the following address:

Le Mont Saint Michel
96 Rue Vieille du Temple
75003 Paris
France

For any other request, please contact us: eshop@lemontsaintmichel.fr

(The return is under the responsibility of the customer, whom must handle the practical details and pay for the shipping cost. The product(s) exchanged will however be shipped at the cost of Le Mont Saint Michel.)

Returns

Returns are accepted within 14 days following the reception of your order.

The products must imperatively not have been worn nor washed, they must have been put back in their original package with their original label, to which is added a package covering each product in its entirety. They must not display any signs of use and must be returned along with their accessories.

Customized products, which are made-to-order, can not be returned or exchanged.

Here is how to proceed to return items:

1. Find your invoice or order number

2. With one of these number, contact our customer service at eshop@lemontsaintmichel.fr

3. Products must be in their original condition: pack them.

4. Send your package, if possible with a carrier that has a loss and/or damage warranty such as Colissimo or Chronopost. We do not accept COD (Collect On Delivery) deliveries

Returned items must be sent to the following address:

Le Mont Saint Michel
96 Rue Vieille du Temple
75003 Paris
France

5. Refund for returns will be made using the same payment method used for the order payment.

Refund will be done within 14 days following the items return.

For any other request, please contact us: eshop@lemontsaintmichel.fr

(The return is under the responsibility of the customer, whom must handle the practical details and pay for the shipping cost. However the initial shipping costs will be refunded.)


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LE MONT SAINT MICHEL